There are six National Standards that apply to disability service providers.
The service promotes individual rights to freedom of expression, self-determination and decision-making and actively prevents abuse, harm, neglect and violence.
Participation and Inclusion
The service works with individuals and families, friends and carers to promote opportunities for meaningful participation and active inclusion in society.
Services and supports are assessed, planned, delivered and reviewed to build on individual strengths and enable individuals to reach their goals.
Feedback and Complaints
Regular feedback is sought and used to inform individual and organisation-wide service reviews and improvement.
The service manages access, commencement and leaving a service in a transparent, fair, equal and responsive way.
The service has effective and accountable service management and leadership to maximise outcomes for individuals.
DES Disability Standards, Complaints & Service Standards 2017 Handbook Click here
To register your interest in joining ECHO’s Disability Employment Service please contact our Head Office on phone: (03) 9210 2100.