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Have questions about Coronavirus (COVID-19)?

Do you have a question about coronavirus (COVID-19)? Do you need help because things have changed?

You can contact the Disability Information Helpline to talk about your concerns in relation to coronavirus (COVID-19), for example if:

  • your support worker has not turned up
  • your provider has stopped services
  • it’s hard for you to get food, groceries, medications or other essential items
  • someone close to you has symptoms of coronavirus
  • you are feeling really upset
  • anything else is worrying you.

To contact the Disability Information Helpline, please call 1800 643 787.

The Helpline is available Monday to Friday 8am to 8pm (AEST) and Saturday and Sunday 9am to 7pm (AEST). It’s not available on national public holidays.

If you are deaf or have a hearing or speech impairment, you can call the National Relay Service on 133 677.

If you require support in another language you can use the Translating and Interpreting Service (TIS National) free of charge by:

  • calling the Disability Information Helpline on 1800 643 787 and asking for an interpreter. The counsellor will make the arrangements, or
  • calling TIS on 131 450 and asking to be connected to the Disability Information Helpline on 1800 643 787.

The Disability Information Helpline is free, private and fact-checked.

The Disability Information Helpline is funded by the Australian Government.

For more information about the Disability Information Helpline, including Easy Read and Auslan resources about coronavirus, visit www.dss.gov.au/disabilityhelp.

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Photos on resumes, yes or no?

Have you questioned whether you should put a photo on your resume? Watch the below video by jobactive to find out whether it’s a yes or a no, there might be a few other don’ts on the list that surprise you as well!

Do you have an injury, illness or disability and need assistance with writing your resume and job searching? Fill out the below form and we will be in contact. 

    Contact us today

    Fill out the below form and one of our friendly consultants will be in touch.









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    Wage Subsidies for Employers

     

    What is a wage subsidy?

    A wage subsidy is a government financial incentive of up to $10,000 (GST inclusive) that is available to qualifying businesses that employ eligible job seekers.
    Payments are available over a six month period.

     

    What wage subsidies are available?

    You can access the following wage subsidies when you employ eligible job seekers through an employment services provider:

    • Restart wage subsidy – up to $10,000 (GST inclusive) when you hire eligible mature age job seekers who are 50 years of age and over.
    • Youth Bonus wage subsidy – up to $10,000 (GST inclusive) when you hire eligible job seekers who are 15 to 24 years of age.
    • Youth wage subsidy – up to $6,500 (GST inclusive) when you hire eligible job seekers who are 25 to 29 years of age.
    • Parents wage subsidy – up to $6,500 (GST inclusive) when you hire an eligible job seeker who is a principal carer parent.
    • Long-term unemployed and Indigenous Australians – up to $6,500 (GST inclusive) when you hire a long-term unemployed job seeker who has been registered with employment services for 12 months, or an Indigenous Australian job seeker who has been registered with employment services for six months.
    • Wage Subsidy Scheme-up to $1500 plus GST when you hire eligible job seekers

     

    Is my business eligible?

    Your business is eligible for a wage subsidy if it:

    • has an Australian Business Number
    • has not previously received a wage subsidy for the same job seeker
    • is not an Australian, state or territory government agency.
    • What types of jobs can I offer?
    • The job can be full time or part time and needs to be:
    • for a minimum of required hours  per week averaged over the six months of the agreement
    • ongoing
    • meets the employment standards for the position (for example, is suitable work and pays as a minimum the national award wage).

    Apprenticeships and traineeships are also eligible for wage subsidies.

    The job cannot displace an existing employee, be a commission based, subcontracting or self-employment position, or work for an immediate family member.

     

    Who can I hire?

    To receive a wage subsidy the job seeker you employ must be registered with an employment services provider, such as jobactive or Disability Employment Services or Community Development Programmes

    Other eligibility requirements are based on a job seeker’s circumstances. Talk to your local employment services provider for more information.

     

    How do I apply?

    Talk to us today about how we can assist you to access government wage subsidies. 

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    Am I eligible for jobactive?

    jobactive services are generally available if you get an income support payment, such as Newstart Allowance, Youth Allowance (other), or Parenting Payment, and have mutual obligation requirements. Mutual obligations are certain things that you need to do in return for your payment, like look for work.

    The Australian Government Department of Human Services will assess your circumstances and eligibility for jobactive and refer you to a jobactive provider.

    If you aren’t on income support, or you are receiving income support and don’t have mutual obligations, you may be able to volunteer for jobactive services if you:

    • are not working or studying full-time,
    • and have the right to work in Australia.

    If you are still unsure if you are eligible for jobactive or to find out more information, fill out the below contact form or phone us on 1300 194 240. 

      Contact us today

      Fill out the below form and one of our friendly consultants will be in touch.









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      Creating Positive Culture

      Do you need some advice on how to create a positive workplace culture in your organisation? Watch the below video by jobactive. 

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      How to write a resume when you have no experience

      Writing a resume when you have no experience can be difficult. 

      The below video by jobactive provides some great tips on how to deal with this tricky situation.

      If you need any assistance with your job search, fill out the below form and we will be in contact.

        Contact us today

        Fill out the below form and one of our friendly consultants will be in touch.









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        What employers are looking for

        Here it from their mouth – watch the below video by jobactive to find out what employers are looking for. 

         

        For support during your job search, fill out the below form and a member of our staff will be in contact. 

          Contact us today

          Fill out the below form and one of our friendly consultants will be in touch.









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          10 Interviews tips to help you land your first job

          Your first interview is always a daunting experience. Watch the below video by jobactive as Dylan prepares for his first job interview and learn 10 tips that helped him secure a trial shift and job.

          For more information on how to prepare for an interview, or if you need support in your job search, fill out the below form and one of our friendly consultants will be in touch.

            Contact us today

            Fill out the below form and one of our friendly consultants will be in touch.









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            Am I eligible for Disability Employment Services?

            Centrelink states that you must meet the following criteria to be eligible to join our Disability Employment Service.

            You must:

            • Be aged at least 14 but have not yet attained the Age Pension qualifying age
            • Have access to transport and with minimal help be able to travel to and from workplaces
            • Be prepared to work more than eight hours per week
            • Need support to obtain and maintain employment
            • Be willing to work and accept suitable job opportunities if they are offered to you
            • Be receiving appropriate support for any condition you may have (eg: doctor, psychiatrist, mental health case manager)
            • Be living in stable accommodation

            We also ask that our participants:

            • Be willing to keep in contact on a regular basis with their Employment Consultant (whether by phone, or by attending regular sessions)
            • Be contactable on short notice (for interview and employment vacancy purposes)
            • Be willing to travel a reasonable distance from where they live to find work
            • Be realistic and flexible in the types of work they are willing to consider
            • Be willing to accept guidance and professional advice from their Employment Consultant

            There are a few ways you can access echo Disability Employment Services. You can be referred by Centrelink or you can register with us directly.  

            You can directly register with echo by contacting your local echo office and a friendly consultant will help guide you through the process. Or fill out the contact form below and we will be in touch to help get you started.

            When you visit Centrelink, you have have your ability to work assessed through an Employment Services Assessment which determines the minimum hours of employment you are able to work each week. If you are eligible for Disability Employment Services, you will be recommended to a DES provider. 

              Contact us today

              Fill out the below form and one of our friendly consultants will be in touch.









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